Account & Data Deletion
Reelo has no accounts
Reelo does not create an account for you. There is no sign-up, login, username, password, or cloud profile — and we store no personal data on any server. All of your media, projects, and settings live on your device, so you are always in full control.
Delete all of your Reelo data
Option A — Delete individual projects (in the app)
- Open Reelo.
- Go to your projects / library.
- Delete any project you no longer want. This removes its edits and cached files.
Option B — Clear the app's storage & cache
- Android: Settings → Apps → Reelo → Storage → Clear storage and Clear cache.
- iOS: use Delete App (below) to remove all app data, or Offload App to remove the app while keeping documents.
Option C — Uninstall the app (removes all app data)
- Android: long-press the Reelo icon → Uninstall.
- iOS: long-press the Reelo icon → Remove App → Delete App.
Uninstalling removes Reelo and all of its app-private data (projects, cache, render proxies) from your device.
Note about exported videos. Videos you exported to your Photos/Gallery, or
files you saved elsewhere, are yours and are not removed by uninstalling
Reelo. Delete those from your Photos app or file manager if you wish.
Requesting deletion of any data we might hold
We do not knowingly hold any personal data about you on our servers. If you still want to submit a formal request (for example, to delete a past support email thread):
- Email privacy@imazyn.com with the subject "Delete my data".
- Tell us what you'd like deleted.
- We'll confirm and complete it within 30 days, and sooner where the law requires.
Summary
| Data | How it's deleted | Time |
|---|---|---|
| Projects, edits, undo history | In-app delete, clear storage, or uninstall | Immediate |
| Cache, render proxies, thumbnails | Clear cache or uninstall | Immediate |
| Voiceover recordings (in-project) | Delete the project or uninstall | Immediate |
| Exported videos in Photos/Gallery | Delete from Photos/Files yourself | Immediate |
| Any support correspondence we hold | Email privacy@imazyn.com | Within 30 days |
| Server-side account data | N/A — Reelo has no accounts | — |
Contact: privacy@imazyn.com · support@imazyn.com